I almost cannot believe the amount and quality of information I received from Karen in the space of just one hour! I began the call in a state of confusion and frustration, knowing that I am a long way from where I need to be with marketing my business on-line and not having the knowledge or skill to take it where I want to go. Karen asked a couple of questions and got me talking through what I thought were the main issues and also to talk about my larger longer term plans. She was very quickly able to pin down exactly what I was talking about and got a real feel for my future visions. Karen then ran through what she felt were the logical steps 1 to 4, gave me good, clear, non-jargon pointers and explained each area with not just the technical know-how but a great business and ideas head as well.